Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you submit a financing application, request information, contact us, communicate with our representatives, or otherwise use the Service.

The information we may collect includes:

A. Personal Identification Information

We may collect personal contact information, including:

• Name;
• Email address;
• Phone number;
• Mailing address; and
• Any other contact information you provide.

B. Business Information

We may collect information about your business, including:

• Business name;
• Business address;
• Employer Identification Number, EIN, or tax identification information;
• Industry;
• Business structure;
• Ownership information;
• Time in business;
• Business contact information; and
• Other information relevant to your financing inquiry or application.

C. Financial Information

We may collect financial and financing-related information, including:

• Average monthly revenue;
• Requested financing amount;
• Bank statements;
• Revenue history;
• Existing financing obligations;
• Business account activity;
• Processing statements or related financial records, if provided;
• Application information; and
• Other documents or information relevant to evaluating financing eligibility.

D. Communications and Inquiry Information

If you contact us by email, phone, web form, text message, or other communication method, we may collect the content of your communication, your contact details, and any information needed to respond to your inquiry.

E. Website and Usage Information

When you access our website or online services, we may collect limited technical or usage information, such as:

• IP address;
• Browser type;
• Device information;
• Pages visited;
• Date and time of access;
• Referring website;
• General usage activity; and
• Analytics or performance data.

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

2. How We Collect Information

We collect information primarily when you provide it directly to us, including when you:

• Submit a financing application;
• Complete a contact form;
• Upload bank statements or other documents;
• Request information about financing options;
• Communicate with us by phone, email, text message, or other means;
• Work with one of our representatives; or
• Otherwise provide information in connection with our services.

We may also collect certain technical information automatically when you visit or interact with our website.

3. How We Use Collected Information

Sussex Capital LLC uses collected information for legitimate business purposes related to operating our Service, evaluating financing inquiries, and communicating with users.

A. To Process Financing Applications

We may use your personal, business, and financial information to:

• Evaluate your eligibility for business financing;
• Conduct underwriting, due diligence, and verification;
• Review business revenue and financial activity;
• Assess requested financing amounts;
• Prepare, process, submit, or facilitate financing applications;
• Match your business with potential financial partners, funders, lenders, or financing providers;
• Request additional documentation;
• Communicate financing options, approvals, denials, or additional requirements; and
• Facilitate the financing process.

B. To Respond to Contact Inquiries

We may use your information to:

• Respond to your questions, requests, or inquiries;
• Provide customer support;
• Communicate regarding your application or account;
• Follow up about submitted forms or incomplete applications;
• Send requested information; and
• Maintain records of our communications.

C. For Internal Operations

We may use your information for internal business purposes, including:

• Maintaining and improving our Service;
• Record-keeping;
• Compliance and risk management;
• Fraud prevention;
• Quality control;
• Internal reporting;
• Analytics and performance monitoring;
• Training and business administration;
• Troubleshooting technical issues; and
• Protecting the security and integrity of our systems.

D. For Legal and Compliance Purposes

We may use your information to:

• Comply with applicable laws, regulations, and legal obligations;
• Respond to lawful requests from courts, regulators, law enforcement, or public authorities;
• Enforce our agreements, policies, and terms;
• Protect our legal rights;
• Prevent fraud, misuse, or unauthorized activity; and
• Resolve disputes.

4. How We Share Your Information

Sussex Capital LLC does not sell your information to unrelated third parties for their independent marketing purposes. However, we may share information as necessary to provide our services, process financing applications, operate our business, or comply with legal obligations.

A. With Financial Partners, Funders, Lenders, and Financing Providers

We may share your personal, business, financial, and application information with our network of financial partners, funders, lenders, brokers, processors, underwriters, or financing providers for the purpose of reviewing, processing, underwriting, approving, funding, or otherwise facilitating your financing application or inquiry. This may include sharing:

• Contact information;
• Business information;
• Financial information;
• Bank statements;
• Requested financing amounts;
• Application documents;
• Revenue information; and
• Other information needed to evaluate or process financing.

These third parties may have their own privacy policies, underwriting standards, application requirements, and legal obligations.

B. With Service Providers

We may share information with trusted third-party service providers that assist us in operating our business and providing the Service, including:

• Website hosting providers;
• Application and form providers;
• Email service providers;
• Customer relationship management systems;
• Document storage providers;
• Analytics providers;
• Security and fraud prevention providers;
• Payment or processing vendors, if applicable;
• Professional advisors; and
• Other vendors that support our business operations.

These service providers are expected to use your information only as necessary to provide services to us and to protect the confidentiality and security of such information.

C. For Legal Requirements

We may disclose information if required or permitted to do so by law, regulation, legal process, court order, subpoena, governmental request, or other valid request by public authorities. We may also disclose information when we believe disclosure is necessary to:

• Protect our rights, property, or safety;
• Protect the rights, property, or safety of users or others;
• Prevent fraud or unauthorized activity;
• Enforce our Terms of Service or other agreements;
• Investigate potential violations; or
• Comply with legal or regulatory obligations.

D. In Connection With Business Transfers

If Sussex Capital LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, transfer of business operations, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

5. Data Security

Sussex Capital LLC takes reasonable administrative, technical, and physical measures designed to protect the information we collect from unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include:

• Access controls;
• Password protection;
• Secure storage practices;
• Encryption where appropriate;
• Limited access to sensitive information;
• Internal confidentiality practices;
• Vendor security review where applicable;
• Monitoring for unauthorized activity; and
• Other commercially reasonable safeguards.

However, no method of transmission over the internet, electronic communication, or data storage is completely secure. Sussex Capital LLC cannot guarantee absolute security of any information submitted through the Service.

You are responsible for ensuring that any information you provide is accurate and that you use secure methods when communicating sensitive information.

6. Data Retention

We may retain your information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to process applications, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations. The length of time we retain information may vary depending on the type of information, the nature of our relationship with you, legal requirements, and business needs.

7. Your Rights and Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to information we maintain about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of certain information;
• Request that we limit or restrict certain uses of your information;
• Opt out of certain communications;
• Request information about how your data is used or shared; and
• Withdraw consent where processing is based on consent, subject to legal or contractual limitations.

To exercise any rights that may apply, you may contact us using the information provided in the "Contact Us" section below.

Please note that we may need to verify your identity or authority before fulfilling certain requests. We may also retain information where necessary to comply with legal obligations, maintain business records, complete transactions, prevent fraud, resolve disputes, or enforce agreements.

8. Communications and Opt-Out

If you provide your phone number, email address, or other contact information, we may use that information to communicate with you regarding your inquiry, application, requested services, financing options, documentation, or related business matters. You may request to stop receiving certain promotional or non-essential communications from us. However, we may still send communications related to active applications, transactions, legal notices, account matters, or other necessary business purposes.

9. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, server logs, or similar technologies to help operate the website, understand usage, improve performance, and support internal analytics.

Cookies are small files placed on your device that help websites function and remember certain information. You may be able to disable cookies through your browser settings, but doing so may affect the functionality of the website.

If analytics services are used, they may collect information about your interactions with the website, such as pages visited, time spent on pages, device type, browser type, and general usage patterns.

10. Third-Party Websites and Services

The Service may contain links to third-party websites, applications, platforms, or services. Sussex Capital LLC is not responsible for the privacy practices, security, content, or policies of any third-party website or service.

If you interact with a third-party financial partner, lender, funder, service provider, or website, your information may be subject to that third party's own privacy policy and terms.

You should review the privacy policies of any third-party services you use.

11. Children's Privacy

The Service is intended for business users and is not directed to children under the age of eighteen. We do not knowingly collect personal information from children under eighteen. If we become aware that we have collected information from a child under eighteen, we may delete such information.

12. Accuracy of Information

You are responsible for providing accurate, complete, and current information. If information you provide changes or becomes inaccurate, you should contact us to update it.

Providing false, misleading, or incomplete information may affect your ability to use the Service or obtain financing.

13. Changes to This Privacy Policy

Sussex Capital LLC may update this Privacy Policy from time to time. When we make changes, we may update the "Last Updated" date above and post the revised Privacy Policy on our website.

We may also notify users of material changes by email, through the Service, or by other reasonable means where appropriate.

Your continued use of the Service after the revised Privacy Policy is posted or otherwise made available means that you acknowledge the updated Privacy Policy.

14. Contact Us